Organization: BSNL
Toll free Number(s):
1800-180-1503 (BSNL) (For GSM Mobile Services)
1800-424-1600 (BSNL) (For Broadband & Internet Services)
1800-425-1957 (BSNL) (For MPLS & Other Data Services)
1800-345-1500 (BSNL Landline)
1800-180-1502 (WLL)
1800-111-233 (BSNL Web Confrencing)
1800 425 1425 (E-Track Fleet Management System)
BSNL All India Call Center/Helpline Numbers
Register for DND(Do not Disturb)
Call 1909 from your landline/mobile
Apply for new connection online
BSNL Broadband Connection
BSNL 3G Registration
Circle-Wise BSNL Portals (Websites)
BSNL Toll-free numbers(for complaints & issues)
For basic services including broadband services:1500
For GSM Mobile services: 1800-180-1503 or 1503
For Broadband &Internet services:1800-424-1600
For MPLS & Other Data services: 1800-425-1957
Complaints can be booked on 198. You can also booke it on 12727(for Circle Office) or 1095 (for District Office). These are special numbers for booking public grievances.
BSNL Toll-free Utilitiy Numbers(you should know)
Proceed here for the BSNL toll free utility numbers
BSNL 4-tier complaint procedure
Lodge complaint at call center
Lodge complaint to Nodal Office
Lodge complaint to Appellate Authority
If all fail lodge complaint at Indian Govt Public Grievances portal
File Complaint Online
Mobile Complaints (For South Zone Only)
File General Complaints
Mobile Complaint Tracker (Booked earlier online, For South Zone Only)
Mobile Complaint Tracker (Booked through other channels For South Zone Only)
Download All BSNL Application Forms
Please proceed to download all BSNL forms here.
BSNL Quick Links
BSNL Bills
Pay Landline Bills
View Bills & Receive SMS alerts
Pay Mobile post paid bills
Mobile prepaid online recharge/Topup/Flexi Topup
Mobile postpaid duplicate bills
BSNL Telephone Directory
Checklist/Documents needed for new BSNL Connection
Landline Customers(Email & Mobile registration)
Register your mobile
Facility available in select cities only
Send SMS from your mobile to 09404001111; Format: REG <your stdcode+phoneno> <account-no>
Example: REG 07712593793 10001361147 (Note: std code is:0771)
Register your E-mail id
send SMS to 09404001111; Format: REG <std+landlineno> <account-no> <e-mail id>
Deregister both your mobile & email-id
send SMS to 09404001111; Format: CAN <std+landlineno> <account-no>
Deregister mobile number only
send SMS to 09404001111; Format: CANM <std+landlineno> <account-no>
Deregister your email-id only
send SMS to 09404001111; Format: CANE <std+landlineno> <account-no>
BSNL Nodal Officers (All India, city wise)
BSNL Appellate Authority
Dial the following numbers in case of Assistance/ Help without paying for it (from BSNL telephones):
Some of the services are available in select cities only. Please check the availability in your city.
Services written in blue color are available on STD also.
Services Numbers
PSTN Call Center (for any queries related to landline telephone, ISDN etc. Also accessible from CellOne, Excel & Tarang phones) 1500
Kisan Call Center (for any queries related to agriculture) 1551
Police 100
Fire 101
Ambulance 102
Billing complaint center 166 / 1660-69
Trunk booking 1580
Trunk assistance 1581
STD complaints 1582
National Directory Enquiry (NDQ) Service 1583
International trunk booking 1586
International trunk enquiry 1587
International Trunk delay information 1588
Telex complaints 1589
Directory enquiry service 197
Telephone Complaint Booking 198
Emergency Relief Centre on National Highways 1033
Relief Commissioners of Central/State/Union territory 1070
Control room of District Collector/Magistrate 1077
Public Grievance Cell Telecom Circle HQs 12727
Public Grievance Cell Kolkata/Chennai 1095
Crime stopper cell of police in Kerala, Rajasthan, Andhra Pradesh & Mumbai 1090
Women crisis response 1091
Earth-quake Help line service 1092
Natural disaster control room 1096
AIDS help line service 1097
Children in difficulty/ Child Distress Service 1098
Catastrophe & Trauma service 1099
Free Phone Enquiry 1600
India Telephone Card Enquiry 1602
Billing Complaint Center (Interactive Voice Response System) 1671-73
Maritime Search and Rescue control room of coastal guard 1718
Blood bank information Service 1910
Dial a doctor 1911
Leased Circuits Fault Booking 1918
Eye bank information service 1919
Change number announcement (Hindi) 1951
Changed number announcement (English) 1952
Changed number announcement (Regional language) 1953
Changed number announcement (in case of shift) 1954
Sancharnet Internet Help desk service 1957
Leased Circuit Fault Booking (WTR) 1958
Website: http://www.bsnl.co.in
Related Links:
BSNL Data Card Customer Helpline Numbers
BSNL 3G Customer Care Numbers
BSNL All India Holiday List 2014
BSNL Broadband Customer Helpline Numbers
BSNL Forms Download Center
BSNL Holidays List 2015 For Offices Located at Delhi / New Delhi
BSNL Postpaid Customer Helpline Numbers
BSNL Prepaid Customer Care Numbers
Toll free Number(s):
1800-180-1503 (BSNL) (For GSM Mobile Services)
1800-424-1600 (BSNL) (For Broadband & Internet Services)
1800-425-1957 (BSNL) (For MPLS & Other Data Services)
1800-345-1500 (BSNL Landline)
1800-180-1502 (WLL)
1800-111-233 (BSNL Web Confrencing)
1800 425 1425 (E-Track Fleet Management System)
BSNL All India Call Center/Helpline Numbers
Register for DND(Do not Disturb)
Call 1909 from your landline/mobile
Apply for new connection online
BSNL Broadband Connection
BSNL 3G Registration
Circle-Wise BSNL Portals (Websites)
BSNL Toll-free numbers(for complaints & issues)
For basic services including broadband services:1500
For GSM Mobile services: 1800-180-1503 or 1503
For Broadband &Internet services:1800-424-1600
For MPLS & Other Data services: 1800-425-1957
Complaints can be booked on 198. You can also booke it on 12727(for Circle Office) or 1095 (for District Office). These are special numbers for booking public grievances.
BSNL Toll-free Utilitiy Numbers(you should know)
Proceed here for the BSNL toll free utility numbers
BSNL 4-tier complaint procedure
Lodge complaint at call center
Lodge complaint to Nodal Office
Lodge complaint to Appellate Authority
If all fail lodge complaint at Indian Govt Public Grievances portal
File Complaint Online
Mobile Complaints (For South Zone Only)
File General Complaints
Mobile Complaint Tracker (Booked earlier online, For South Zone Only)
Mobile Complaint Tracker (Booked through other channels For South Zone Only)
Download All BSNL Application Forms
Please proceed to download all BSNL forms here.
BSNL Quick Links
BSNL Bills
Pay Landline Bills
View Bills & Receive SMS alerts
Pay Mobile post paid bills
Mobile prepaid online recharge/Topup/Flexi Topup
Mobile postpaid duplicate bills
BSNL Telephone Directory
Checklist/Documents needed for new BSNL Connection
Landline Customers(Email & Mobile registration)
Register your mobile
Facility available in select cities only
Send SMS from your mobile to 09404001111; Format: REG <your stdcode+phoneno> <account-no>
Example: REG 07712593793 10001361147 (Note: std code is:0771)
Register your E-mail id
send SMS to 09404001111; Format: REG <std+landlineno> <account-no> <e-mail id>
Deregister both your mobile & email-id
send SMS to 09404001111; Format: CAN <std+landlineno> <account-no>
Deregister mobile number only
send SMS to 09404001111; Format: CANM <std+landlineno> <account-no>
Deregister your email-id only
send SMS to 09404001111; Format: CANE <std+landlineno> <account-no>
BSNL Nodal Officers (All India, city wise)
BSNL Appellate Authority
Dial the following numbers in case of Assistance/ Help without paying for it (from BSNL telephones):
Some of the services are available in select cities only. Please check the availability in your city.
Services written in blue color are available on STD also.
Services Numbers
PSTN Call Center (for any queries related to landline telephone, ISDN etc. Also accessible from CellOne, Excel & Tarang phones) 1500
Kisan Call Center (for any queries related to agriculture) 1551
Police 100
Fire 101
Ambulance 102
Billing complaint center 166 / 1660-69
Trunk booking 1580
Trunk assistance 1581
STD complaints 1582
National Directory Enquiry (NDQ) Service 1583
International trunk booking 1586
International trunk enquiry 1587
International Trunk delay information 1588
Telex complaints 1589
Directory enquiry service 197
Telephone Complaint Booking 198
Emergency Relief Centre on National Highways 1033
Relief Commissioners of Central/State/Union territory 1070
Control room of District Collector/Magistrate 1077
Public Grievance Cell Telecom Circle HQs 12727
Public Grievance Cell Kolkata/Chennai 1095
Crime stopper cell of police in Kerala, Rajasthan, Andhra Pradesh & Mumbai 1090
Women crisis response 1091
Earth-quake Help line service 1092
Natural disaster control room 1096
AIDS help line service 1097
Children in difficulty/ Child Distress Service 1098
Catastrophe & Trauma service 1099
Free Phone Enquiry 1600
India Telephone Card Enquiry 1602
Billing Complaint Center (Interactive Voice Response System) 1671-73
Maritime Search and Rescue control room of coastal guard 1718
Blood bank information Service 1910
Dial a doctor 1911
Leased Circuits Fault Booking 1918
Eye bank information service 1919
Change number announcement (Hindi) 1951
Changed number announcement (English) 1952
Changed number announcement (Regional language) 1953
Changed number announcement (in case of shift) 1954
Sancharnet Internet Help desk service 1957
Leased Circuit Fault Booking (WTR) 1958
Website: http://www.bsnl.co.in
Related Links:
BSNL Data Card Customer Helpline Numbers
BSNL 3G Customer Care Numbers
BSNL All India Holiday List 2014
BSNL Broadband Customer Helpline Numbers
BSNL Forms Download Center
BSNL Holidays List 2015 For Offices Located at Delhi / New Delhi
BSNL Postpaid Customer Helpline Numbers
BSNL Prepaid Customer Care Numbers
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